Success in Action
Discover how Kore BPO has helped businesses like yours overcome challenges and achieve success
What company is this supposed to be?
Staffing Company
Overview
- Founded in 2010 and headquartered in California.
- Industry specializations in IT, Engineering, Accounting & Finance, Healthcare and Creative.
- Mid-Market firm that reached nearly 100 internal employees and 400+ contractors.
Problem
- High operating costs and lack of qualified talent made scaling difficult.
- Cost per candidate metric was getting higher as the team grew bigger.
- Developed a strategy of growing through M&A and needed a competitive advantage in a crowded market.
- Negative experience working with multiple offshore RPO providers.
Solution
- Developed an offshore team in India that accounted for 65% of overall placements.
- Significantly lowered cost per candidate freeing up capital for reinvestment.
- Completed 2 acquisitions and developed 7 US office locations through creating differentiation for retention and attracting top producers.
- Grew from $10m revenue to $40m.
- Made the Inc. 5000 list 8 years in a row.
Mid- Market Biotech Company
Overview
- Founded in 2012 and headquartered overseas.
- Mid-Market company specializing in Life Science, Pharma, Biotech, FMCG, and Food.
- Leader in working in VMS and MSP accounts.
Problem
- Small, competitive and expensive market to hire local recruiters.
- Speed and quality are important to make placements in VMS/MSP accounts.
- Some roles required different languages.
- Needed a higher volume of hires immediately and a flexible delivery model longer-term.
Solution
- Co-developed processes to improve speed and quality for individuals and their respective teams.
- Significantly lowered cost per candidate freeing up capital for reinvestment.
- Developed a workflow to successfully connect with and place candidates.
- Scaled recruiting capacity up to 15 resources to meet increasing demand when they experienced internal team attrition, maternity leave or vacation time.
- Ramped down our team when jobs decreased.
Boutique Staffing Agency
Overview
- Founded in 2006 and headquartered on the East Coast.
- Industry specializations in IT, Government, Construction and Legal.
- Boutique team that made the Inc. 5000 List 4x and won the other prestigious awards.
Problem
- Cost per candidate metric very high preventing marketing reinvestments into the business.
- VMS accounts not being worked.
- Internal team attrition.
- Unable to develop new industry specializations.
Solution
- Developed new recruiting model which reduced cost per candidate metric.
- All VMS accounts covered with placements made on platforms that had not been successful previously.
- Increased internal headcount with a competitive advantage.
- Expanded industries of specialization creating additional opportunities to scale.
Boutique Financial Education Firm
Overview
- Founded in 2016 and headquartered in Europe.
- Boutique financial education firm providing courses.
- Accredited by VTCT (Vocational Training Charitable Trust) and highly rated on Trust Pilot.
Problem
- Owners want to grow but rising labor costs, high inflation and big fluctuations in demand prevented hiring additional team members.
- Strong lead gen process but lacked appointment scheduling and follow up.
- Job Board opportunities dried up and needed new strategies.
Solution
- Worked through their backlog of leads in the first several months.
- Co-developed flexible workflow processes to match varying levels of demand.
- Developed successful track record of international business in the US, Nigeria, and India.
- Effectively executed social media marketing strategy across additional services and subscriptions.
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