BPO Solutions for
US Businesses That
Need to Move Fast
Kore BPO provides business process outsourcing across finance, sales, admin, HR, IT, and legal, through dedicated offshore hires or a fully managed team. There's no upfront fee. Candidates arrive in 2 to 5 business days, and you decide how much of the work you want to run yourself.
Most founders don't outsource because they read an article about it. They outsource because it's 9 PM on a Tuesday and they're the ones reconciling invoices again.
That's the real starting point for BPO solutions. Not a strategy deck. A specific function that's been quietly eating a founder's or operations leader's week for months, whether it's finance, customer service, HR admin, or a technical role nobody has time to recruit for properly. The external problem is obvious. US-market salaries for every function you need don't fit an SMB budget. The internal frustration is quieter. Most people worry that outsourcing means losing visibility into the work, or worse, handing something important to someone who isn't actually qualified to do it.
Kore BPO exists in that gap. We've placed 6,236 hires and worked with 257 clients, and the pattern repeats more than people expect. The company doesn't need "outsourcing" in the abstract. It needs one function staffed correctly, this month, without a three-to-six-month US hiring cycle attached to it. Whether that means a dedicated offshore hire embedded in your team or a fully managed function you barely have to touch, browse offshore roles by specialty if you already know the exact seat you're trying to fill.
The Kore BPO Difference
We offer flexible solutions for individuals and growing organizations. Our services help you focus on what truly matters, growing your business.
People Who Know Your Name
Our people become an integral part of your business. Personalized, dedicated support, not shared agents or rotating contractors.
Truly Customized Solutions
We recruit the exact talent you need and tailor every service to your business. No cookie-cutter solutions, ever.
Unmatched Global Expertise
Our leadership brings strategy and insights from diverse markets worldwide. We've been wherever you are in your outsourcing journey.
Built-In Integration
We integrate into your existing processes and tech stack from day one. Minimal disruption, real efficiency.
Scalable and Ready to Grow
Our services adapt as your business grows. Start with one hire, build into a full managed team over time.
What's Included in Kore BPO's BPO Solutions?
We didn't build eight categories because it looks comprehensive on a page. We built them because that's roughly the actual list of things SMB operators call us about, in this order of frequency.
Accounting & Finance
Full-cycle financial operations
- Bookkeeping — Accurate, timely financial records
- Expense Management — Streamlined tracking and reporting
- Financial Reporting — Real insights into business performance
- Payroll Processing — Employees paid on time, every time
- Accounts Payable & Receivable — Reliable cash flow management
- Budgeting & Forecasting — Strategic planning for growth
- Scale your finance function without adding headcount
Sales & Marketing
Pipeline growth and brand execution
- Lead Generation — Qualified leads identified and delivered
- Cold Calling & Appointment Setting — Professional outreach
- Digital Marketing — Get seen online with proven strategies
- Social Media Management — Consistent content and engagement
- Content Creation — Blogs, websites, and marketing materials
- Email Marketing — Campaigns using latest personalization
- SEO Optimization — Improve visibility for your services
- Market Research & Analysis — Informed business decisions
Administrative Support
Operational efficiency at every level
- Data Entry — Reliable, accurate business information
- Virtual Assistants — Delegate tasks and reclaim your time
- Scheduling & Calendar Management — Stay organized
- Document Management — Organized and always accessible
- Research & Analysis — Support your business initiatives
- Office Administration — Nothing falls through the cracks
Customer Service
Support that keeps customers happy
- Call Center Support — Professional, English-speaking agents
- Customer Service & Support — Prompt, responsive handling
- Live Chat Support — Real-time engagement on your website
- Technical Support — Tier 1 and Tier 2 resolution
- Customer Feedback Management — Collect and act on input
Human Resources
Talent and people operations
- Recruitment Process Outsourcing — Find the right talent fast
- Employee Onboarding — Smooth integration from day one
- HR Administration — Day-to-day people support
- Benefits Administration — Employee programs managed reliably
- Performance Management — Track and improve consistently
- Training & Development — Build your team's skills
IT Outsourcing
Managed IT and staff augmentation
- Software Development — Full-stack engineers in your sprint cadence
- Cloud & Infrastructure — AWS, Azure, and GCP managed for you
- DevOps & Automation — CI/CD, Terraform, and containers handled
- QA & Testing — Bugs caught before customers see them
- Managed IT Helpdesk — Tier 1 and Tier 2 support off your plate
- See IT Outsourcing Services
M&A Deal Flow
Strategic acquisition support
- M&A Deal Sourcing — Identify acquisition targets aligned with your goals
- M&A Deal Origination — Facilitate transactions and strategic partnerships
Legal Process Outsourcing
Contract review and legal support
- Contract Review — First-pass review and redlining under your attorneys' supervision
- Legal Research — Case law research and memo drafting for your legal team
Advanced Data Security & Compliance
Access controls, NDAs, and ongoing monitoring
Handing off a function means handing off access. Client data, financial records, internal systems. That's the real question under "can I trust this," and it deserves a direct answer. Every offshore worker on a Kore BPO engagement operates under secure access controls, and NDA and data privacy terms are in place from day one, not added after a client asks.
Two Ways to Work With Kore BPO
Every client is different. Choose the model that fits how you want to operate, or blend both.
Fully Managed Offshore Hiring
Hire a dedicated offshore employee who works directly inside your business. You manage the work day to day. Kore BPO manages the employment side. Recruiting, payroll, compliance, HR.
- Dedicated employee embedded in your team
- Qualified resumes in 2 to 5 days
- Payroll, compliance & contracts handled
- Long-term support after the hire
Business Process Outsourcing
Don't want to manage people directly? Kore BPO runs the entire function. Team, process, execution, performance. You set the direction.
- Full function managed for you
- No direct management required
- Predictable output and accountability
- Faster execution capacity, lower overhead
Here's where it actually gets more interesting. Most companies think they need one or the other. A lot of our longest clients run both at once. Fully managed hires for roles they want embedded and visible, BPO for the functions they genuinely never want to think about again.
Industries We Commonly Support
Kore BPO works with growing SMBs across a wide range of industries. If your business needs talent and execution capacity, we can help.
SaaS & Tech
E-Commerce
Agencies
Professional Services
Finance & Accounting
Real Estate
PE-Backed Firms
MSPs & IT Firms
How We Get You Started
A clear, consistent process from first conversation to your first dedicated offshore team member.
Understand Your Needs
We learn your business, your actual constraints, and the specific role or function you need support with.
Design Your Solution
We build a plan. Hiring model, BPO, or a mix, based on how you actually want to operate.
Source & Vet Talent
We recruit and screen candidates globally and deliver qualified resumes in 2 to 5 business days.
Onboard & Launch
Employment setup, contracts, payroll, compliance. Your hire starts without you touching any of it.
Support & Scale
We stay with you. Ongoing HR, retention support, and expansion as the relationship grows.
That last number matters more than it sounds. Deloitte's 2024 Global Outsourcing Survey puts average operational cost reduction from outsourcing at 15% to 30% across industries, with some functions reaching up to 70% through offshore labor arbitrage. Kore BPO's clients typically land at 60% to 70%, toward the upper end of that range, and they don't pay anything to find out if it's true for their specific function.
Deloitte's same survey found 57% of companies still cite cost reduction as their primary driver for outsourcing, but skilled talent access and operational agility are close behind. We'd bet the founders who call us about a bookkeeping function are thinking about cost. The ones who call about a Salesforce developer they can't find locally are usually thinking about talent. Both reasons are valid. Neither requires apologizing for it.
Who This Is a Fit For (And Who It Isn't)
This is a strong fit if:
You're an SMB or PE-backed operator who needs a function staffed without running a full US hiring cycle. You want to keep operational control but not the payroll and compliance burden of a direct hire. Or you want a function run entirely by someone else while you set direction and check results.
This probably isn't the right fit if:
You need someone physically on-site, same day, no exceptions. Or you're not willing to build any muscle for managing a remote relationship at all, even a lightly managed one. A local part-time hire will serve you better than any BPO arrangement, ours included.
Full disclosure. We're a staffing and outsourcing company. We make money when you hire through this model. That's exactly why we don't charge you anything until you do. If the fit isn't right, we'd rather find that out on a scoping call than three weeks into a contract.
Before You Commit to Anything
At this stage, most operations leaders are asking a version of the same handful of questions. Not the polished FAQ version. The real one.
Is this actually cheaper, or does it just look cheaper on a spreadsheet? What happens if the first hire doesn't work out? How much of my own time does this actually take once it's running?
Real Results, From Real Clients
The same clients trusted across our services back this up in their own words.
“Partnering with Kore BPO was a game-changer for our marketing efforts. Thanks to their support, we’ve streamlined our operations and seen measurable growth.”
“Kore BPO has been instrumental in helping us streamline our data processes. We’ve been able to free up valuable time to focus on building strong relationships.”
“Kore BPO helped us grow our team faster than we thought possible, without the stress we expected from offshore hiring. The results were transformative.”
Common Questions About Outsourcing With Kore BPO
What's the actual difference between Fully Managed Hiring and BPO?
Short answer: who's in charge of daily work. Fully Managed puts a dedicated employee inside your team, and you direct their day-to-day work while Kore BPO handles employment logistics. BPO means we run the whole function, team and process and output, while you set direction from a distance.
How much does this actually save compared to hiring in the US?
60% to 70% for most clients, based on our own placement data. Deloitte's 2024 Global Outsourcing Survey puts the broader industry range at 15% to 30%, with some offshore arrangements reaching 70% on specific functions. Our clients tend to land near that upper end because of where and how we source talent.
What happens if the hire doesn't work out?
We stay involved past onboarding specifically because this happens sometimes. If a fit isn't right, we'd rather catch it in the first month and adjust than let it drag. That's part of the "Support & Scale" step, not a separate service you have to ask for.
Do I need experience managing a remote team for this to work?
Not really, no. Most of our Fully Managed clients are managing an offshore hire for the first time. The bigger factor is whether you're willing to set clear expectations early. That matters more than prior remote-management experience.
Is there a minimum contract length or any cost before I hire?
No upfront fee at any point. You pay once you hire, and Kore BPO doesn't lock you into a long minimum term to test the model on one role first.
What's the fastest I could realistically have someone working?
2 to 5 business days for qualified resumes once we understand the role. Onboarding after that depends on the role's complexity, but most Fully Managed hires start within two to three weeks of the first call.
Ready to Stop Doing Work That Isn't Growth Work?
Every month a function goes unstaffed is a month a founder or operations leader spends doing work that was never supposed to be theirs long-term.
Start With a Free Scoping Call, No Cost Until You Hire