Jonathan Ung
Jonathan Ung is Chief Operating Officer at Kore BPO, overseeing client delivery and operations for an offshore staffing firm that has placed 6,236 hires for 257 US companies.
Jonathan oversees client delivery and operations at Kore BPO, ensuring every engagement runs with the structure, accountability, and support that makes offshore hiring actually work long-term.
Making Offshore Delivery Actually Work Long-Term
Jonathan Ung leads client delivery and operations at Kore BPO, the function that decides whether an offshore engagement holds up past the first few months. His focus is the operational layer most offshore providers underinvest in: onboarding structure, accountability cadence, and the ongoing support that keeps a placed hire productive a year in, not just in week one.
Where Brian Hunt built the founding thesis behind Kore BPO, Jonathan built the delivery system that executes on it. He works directly with clients to define engagement structure, sets the standards Kore BPO's account teams operate against, and troubleshoots the engagements that need a steadier hand.
Under his operational leadership, Kore BPO has sustained long-term engagements across 257 client companies and 6,236 placed hires, with the retention and delivery discipline that separates a staffing vendor from an actual operating partner.
Client Delivery & Operations
Engagement Accountability Systems
Offshore Team Management
Long-Term Engagement Success
Articles by Jonathan Ung
Jonathan writes on outsourcing models and how US SMBs should structure engagements for the long term.
KPO vs BPO vs LPO vs RPO: Breaking Down Every Outsourcing Type in Plain English
BPO, KPO, LPO, and RPO form a hierarchy, not a menu of competing options. Breaks down each outsourcing type in plain English for US SMB leaders.
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Staff Augmentation vs Outsourcing: The Difference US Businesses Get Wrong in 2026
Staff augmentation adds people you manage. Outsourcing hands off a function. Five real differences and a decision framework for US SMBs in 2026.
Read ArticleWork With Kore BPO
Jonathan and the Kore BPO team have placed 6,236 hires for 257 US companies. See how offshore staffing could work for your team.
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